Customer Survey

Preferred Plumbing's goal is to provide world-class service, and we'd like to know about your experience with us.  Please take a moment to complete our customer survey.  We value your suggestions and appreciate your time.

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Your Information:

First Name

Last Name

Address

City

State

Zip

Day Phone

Email

Service Date

Invoice #


How did you hear about us?

Yellow Pages
Coupons
Referral
Saw our truck
Internet
Other

The next time you need service, how likely will you be to call Preferred Plumbing?

Extremely
Very
Somewhat
Not very
Not at all

The service person arrived within the time frame promised.

Poor
Below average
Average
Above average
Outstanding

Were you satisfied with the service experience our technician provided?

Poor
Below average
Average
Above average
Outstanding

Your total experience (from the initial call through payment of the bill).

Poor
Below average
Average
Above average
Outstanding

The value of the service you received for the price you paid.

Poor
Below average
Average
Above average
Outstanding

Is there anything else you would like to say?
(What did we do well/how can we improve our service?)